FAQ:

Q:How often do I receive a response when I send an inquiry?

A:Once we receive your inquiry, we will reply to you within one or two days, or you can contact us by other means, such as WhatsApp, phone or email...

Q. When will get the items after I place order?

A. Once your payment is confirmed, we will arrange the goods within 24 hours; if not in stock, we will inform you before placing the order.

Q. If I only know the excavator model, but can not offer parts No., what should I do ?

A. If possible, you can send us pictures of old products, nameplate or the size for reference.

Q. How can you guarantee the quality?

A. We will 100% test the goods before delivery. If you meet with quality problem, we promise to replace goods or return your funds.

Q. How long will it take to delivery to my address?

A. The normal delivery time is 5-7 days, depending on which country you are in.

Q. Do you accept sample order?

A. Yes, sample order can accept.

Q: What's package? Can you give me the package according my requirement?

A. We usually packed by standard exported box or carton. And yes we can pack as per your requirement.

Q: What's brand you can offer in your company?

A. OEM, aftermarket, original, as per your need.

NOTE:

Because there are too many kinds of excavator parts in stock,some items are not presented on our online store,we warmly welcome your inquiry of your needed parts.

If you need to confirm more details, please contact us or leave your message at any time.

Guangzhou HERUI is a trading company, specialized in construction machinery, dedicated to spare parts of excavators,breakers, forklifts, bulldozers, heavy trucks, mainly involved in sealing, hydraulic, engine and transmission system.
We assemble seal kits, having our own warehouse and with rich stock. OEM service is available for customers throughout the world. Same quality parts can be developed referring to the samples.We have a full and professional quality checking system from the material to the ready finished. Details will be as per requested and quality guaranteed.
Top quality China made from our domestic main factories and original parts imported from overseas, to meet your exact needs.
We have original parts book software support, to assure every part number matches the exact item. Also logistics supported by experienced forwarders with licence for import and export.
We sincerely welcome customers of all fields for negotiation and instruction, any of your visiting and inquiry will be highly appreciated.